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Reach out to the Trading & Research Wing for terminal access, institutional api partnerships, or general platform inquiries.

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Merchant & Operating Entity

Legal Entity Name

Trading & Research Wing

Website Domain

stratai.live

Customer Support

support@stratai.live

Billing & Refunds

billing@stratai.live

Legal & Compliance

legal@stratai.live

PayU Gateway Refund SLA

Approved refunds are credited back to the original mode of payment (Credit Card, Debit Card, Net Banking, or UPI) within 5 to 7 business days as detailed in our Refund Policy.

Response Time

We typically respond to customer support and billing inquiries within 24–48 business hours.